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Social Entrepreneurs must create a great Customer Experience to succeed

In this blog we will talk about just two aspects of this very vast and important subject of Customer Experience. But first we must start with what is Customer Experience. While there are many definitions, the one which we think is simple and meaningful is: Customer experience (CX) is the “cumulative impact of multiple touchpoints” …

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Book Review: The Cases that India Forgot – By Chintan Chandrachud, By Mr. Abhay Vaidya, April 2022

The Judiciary is one of the four pillars of the great Indian Democracy along with the Executive, Legislature and the Press. It is a moot questions whether India can meet her destiny without these four pillars functioning diligently and delivering on their promised roles and responsibilities.Conscientious citizens who   contribute to nation building in their own …

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Fund Raising for Social Entrepreneurs

In this blog article we cover the topic of funding for social entrepreneurs — for-profit or non-profit —  addressing questions social entrepreneurs have, or should have, and point to typical fund raising pitfalls and best practices. Thinking about funding your social enterprise External funding is typically for the growth of the start-up, within their window …

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What good are BITs? Payouts on account of BITs are like insurance payments that undergird foreign investment

Many of us in India are irritated when the country’s state agencies lose cases, and large penalties have to be paid on account of Bilateral Investment Treaties (BITs). But from India’s viewpoint, it is efficient to enter into BITs. As India is at an early stage of development, foreign investors face a certain risk of expropriation, and …

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